We accept UPI payments, major debit cards, credit cards, including Visa, Mastercard and American Express. We also offer Cash on Delivery (COD) as a payment option.

Yes, we offer Cash on Delivery (COD) as a payment option for all regions pan-India. Please note that additional fees of Rs. 50 is applicable on all COD orders.

Yes, we offer free standard shipping on orders that meet the specified minimum purchase amount. The minimum purchase requirement for free shipping is Rs 250 or above. Delivery charges, if applicable, will be clearly communicated at the time of purchase, allowing you to make an informed decision. Please note that additional fees of Rs. 50 is applicable on COD orders.

Once an order has been submitted, in most cases, it is immediately processed for shipping. Therefore, we are unable to make changes or cancel orders. We recommend reviewing your order carefully before finalizing the purchase.

The delivery time depends on your location and the shipping method chosen during checkout. Typically, orders are processed and shipped within 1-3 business days. Once shipped, domestic orders usually take an additional 3-7 business days to arrive.

As a company into feminine hygiene category, we prioritize the safety and well-being of our customers. Therefore, please note that we do not offer returns or exchanges on our products once they have been sold. We want to ensure that each customer receives brand new, unused items for their personal use. We encourage you to carefully review your order before completing the purchase to ensure it meets your requirements. If you have any questions or concerns about a specific product, please contact our 24x7 customer support team, and they will be happy to assist you with any pre-purchase queries.

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.

We apologize for any inconvenience caused. If you receive a damaged or incorrect item, please contact our customer support within 3 days of receiving the order. We will assist you in resolving the issue promptly.

Yes, we do offer custom orders for bulk orders placed on our website.

If you have any further questions, concerns, or need assistance, you can reach our customer support team on we@pinq.co or on +91-9310331369. We strive to respond to all queries within 24 hours.

We understand that you may have specific requirements for delivery. If you have any urgent requirements, please contact our customer support team by emailing we@pinq.co or on +91-9310331369 and we will do our best to accommodate your request based on availability and feasibility.

Certainly! We value your satisfaction and are here to assist you. If you are unsatisfied with a product or have any concerns, please reach out to our customer support team on we@pinq.co or on +91-9310331369.

You can check our website or social media channels for any current promotions or limited-time coupon codes. Please note that coupon codes and offers may have specific terms and conditions, including expiration dates and product exclusions. Make sure to review the details of each offer before applying them during the checkout process.

Yes, we ensure delivery to each and every location across India. Thanks to our partnerships with multiple logistics partners, we have expanded our reach to all pin codes within India. In case you encounter any issues or have specific delivery inquiries, please reach out to our customer support team for further assistance.